Privacy Policy

1. Information We Collect

We collect information you provide directly to us:

• Account Information: Email address, name, phone number, country of residence
• Payment Information: Credit card details (processed securely via Stripe), cryptocurrency wallet addresses
• Transaction Data: Purchase history, gift card codes, payment amounts
• Communications: Support tickets, emails, feedback

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your gift card orders
• Send order confirmations and gift card codes
• Provide customer support
• Detect and prevent fraud
• Improve our services
• Send promotional communications (with your consent)

3. Information Sharing

We do not sell your personal information. We may share information with:

• Payment Processors: Stripe for card payments
• Email Services: For transactional emails
• Legal Requirements: When required by law

4. Data Security

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for all data transmission
• Secure password hashing
• Regular security audits
• Limited employee access to personal data

5. Cookies

We use cookies to:

• Remember your preferences (language, theme, currency)
• Keep you logged in
• Analyze site usage

You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Transaction records are kept for 7 years for legal compliance.

8. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

privacy@swapra.com